Al Ries MugshotA branding program should be designed to differentiate your cow from all the other cattle on the range. Even if all the cattle on the range look pretty much alike.

Al Ries

OK, you've got my attention

Beer and the Internet - Thinking Big

Personalisation - Is it worth the effort?

From Kombi Vans to the Internet Highway

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Using Online Registrations to Battle the Staffing Shortfall.

Businesses facing skilled staff shortages are turning again to the internet to improve efficiencies. In recent years the increased take up of Broadband internet access and the deeper penetration of e-mail and SMS into common use has made the once elusive goal of web based automation a very real possibility. Read more

OK, you've got my attention
e-newsletter bloopers #1 a series of 7
By Poochee Yuen

poochee YuenHave you ever walked past a restaurant wanting to check out the menu but been scared off by a waiter or waitress touting you to get in?

Sometimes it’s hard to put a finger on it. You know you like the product at first sight, and yet an overly aggressive sales pitch makes you want to run a mile.

Frequently a sales cycle is actually almost complete by the time a customer grants you the opportunity to discuss the product they have interest in.

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Beer and the Internet - Thinking Big
Guest writer Amanda Swinburn, Editor of Professional Marketing magazine, on how integrated traditional and new media campaigns are winning over the elusive Gen Y.

AmandaTV viewers are switching off in droves, spending more time online and buying personal digital recorders with ad-skipping technology. The smart marketers are looking for new ways to grab their attention, with mobile marketing, viral email campaigns and experiential marketing.

Using the traditional TV or newspaper ad as your company’s primary marketing tool just won’t cut it with today’s time-poor, low-attention consumer who demands to be entertained and carefully selects their media consumption.

Generation Y, who account for 4.5m of the population, have grown up in front of the internet and a number of studies show this group enjoy ads as long as they can choose if and when to watch them. According to the author of Generation Y: Thriving (and surviving) with Generation Y at Work, Peter Sheahan, this age group wants to “customise their media the way they customise their coffee”.

As a result, there are companies springing up which are paying people to view ads online. Online marketing firm Pure Profile has a database of 150,000 clients who can choose to keep payments for themselves or donate it to charity.

Next month the group plans to launch a ‘reverse search engine’ to allow marketers to target potential customers according to their profile on the database.

The internet is also a popular medium to refresh a tired brand and generate a buzz around a new product launch. Take for example Mitsubishi, which has been seeing the beauty of the web in the lead up to the unveiling of its flagship new model the 380 (to replace the Magna) in October, using it to interact with customers.

In the past few weeks the group has been conducting a teaser campaign online, directing people to its website to register to receive information about the new car via email. More than 5,000 people signed up in the first three weeks—not bad for a company which last year 80% of consumers in a survey believed would shut down its Australian operations.

Or take Carlton Draught, which launched its epic ad ‘A Very Big Ad’ online at the end of July. The company reported that within less than a week the ad was viewed more than half a million times, as far afield as Germany, India and the UK and also generated widespread mentions on blog sites and on programs including The Footy Show, A Current Affair and Weekend Sunrise. That was before the radio, outdoor and point-of-sale ads had even been launched.

In a world where the internet can now be used to send SMS, mobiles send emails and surf the net and TV is interactive, marketers need to integrate marketing across media to ensure their brand stands out.

Amanda Swinburn is the editor of Professional Marketing magazine.
Email: Amanda.swinburn@reedbusiness.com.au

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Personalisation - Is it worth the effort?
By Adam Ramshaw (Director Of Genroe Pty Ltd)

Adam RamshawThere’s only so much time in the day and dollars in the budget! When trying to decided how to apportion both, one of the topics I frequently get asked about is personalisation: “is it worth the effort?” In my opinion the answer is YES for two key reasons.

Before going into those reasons I should probably define personalisation – I’m not talking here about simply including the addressee’s first name in a form letter. Customers expect that these days. The personalisation I’m talking about is adapting your business to the needs and desires of each individual customer.

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From Kombi Vans to the Internet Highway
RACQ is turning heads in new media circles with its hip free2go program.
A case study by Chris Moriarty

Founded in May 1905, The Royal Automobile Club of Queensland’s centenary is this year. To celebrate the RACQ gave a free car seat to every baby born in Queensland on its birthday, May 31.

Many of the younger parents may not have been RACQ members as the organisation acknowledges that its membership skew in recent years has been toward older members.



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Long Copy Vs Short copy

When writing copy to sell your product on the internet, what do you think works best. Long detailed copy with multiple calls to action or short to the point copy.

In your opinion what sells best?



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